I was meant to research how to do online check-in for a flight. Failed to do so and ended doing a 2+ hour line just to do what should have taken about 10 minutes.

EPIC RESEARCH FAIL
Shining your light on these shared stories for Guneet Cancel reply
Who doesn't enjoy having their stories read and appreciated. Please generously shine some of your light on others' good work by adding your comments here. :o)
Guneet
I am so sorry to hear that. Hopefully this did not happen again in the future.